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The Digital Future Of The Telephone Network
A Study of Evolving Technology

By Lee Goeller

Originally published by Probe Research Inc. 1979. Reprinted by permission

Chapter 1
Introduction

Criticism of the telephone company in recent years has covered a wide range of issues. In most cases, however, it has not focused on how well the system actually works. By contrast, many people who have working knowledge of the technical and operational aspects of the telephone industry have often expressed open admiration for its achievements in these fields.

However, in recent years, even the most devoted telephone watcher has found his faith being slowly undermined. The refusal of the telephone industry to render needed service brought on the Carterfone decision, and repeated attempts to pass the "Consumer Communications Reform Act" to invoke both federal and state law against anyone wishing to render services which the telephone industry did not care to provide have led to disillusionment and even bitterness.

In spite of all the interconnect turmoil, though, there was always the feeling that the public telephone network was being well managed. And then the other shoe dropped. It has slowly become evident in recent months that the public network's major advantages, ubiquity and uniformity, may not be extended into the future. This is cause for real concern. Further, generality, the ability to handle a wide variety of communications, is being seriously limited by questionable economy preserving existing traditions.

The problem lies in the word "digital." Advances in technology, notably Large Scale Integration or LSI, have tended to make digital technologies increasingly attractive when compared to analog technologies, and have opened the door to many new possibilities. But, like all new advances, introduction into existing systems is the main problem. The telephone industry, with billions invested in equipment required to render service today, has to plan very carefully to add new and radically different equipment for service in the future. The task is not easy, but there are options. What is needed is a good look at the digital future as planned, contrasted with some of the more obvious possibilities.

Perhaps this will help us to understand why separate voice and data networks appear to be in the cards; why the No. 4 ESS, a digital switching system, will be switching analog trunks for years while No. 1 ESS, an analog switch, will meet digital trunks in ever increasing quantities; and why Common Channel Interoffice Signaling or CCIS, a digital signaling system most useful in connection with analog trunks, is being built into digital switches with great fanfare. It may also give us insight into why AT&T insists that cost savings attributed to digital switches are actually due to stored program control when such savings are generally considered to come from such factors as the elimination of separate channel banks in carrier systems, the economical introduction of station carrier, remote concentrators and PBX interfaces along with the elimination of hundreds of cross-connect frames with their attendant space and administration problems. None of these, of course, has anything to do with stored program control of switching systems. We may even be able to understand why transmission standards based on computer simulated user preference tests which indicate that local calls should be 6 dB louder than long distance calls are being suggested for local (Class 5) central offices and how these standards will make digital switching less attractive for other manufacturers (notably those who supply the independent telephone industry). We will also see that this same standard may maintain the segregation between future voice and data networks by causing direct data transmission (without modems) to be blocked from the public voice network.

The technical aspects of telephony, although not particularly difficult, are not generally known even in engineering circles. There are few textbooks on the subject, and almost no colleges offer courses that are even vaguely related. Thus scientific principles have slowly been translated into sacred mysteries, and high priests, initiated through years of faithfully following magic rituals, handed down from before the dawn of telephonic time, have taken over the communications network.

It is my contention that we infidels will not be struck dead for trying to understand what is going on. We have a stake in the game that is being played, and we must, in self-defense, understand how decisions being made by others will control our lives for decades. There are alternatives, and some of them must be considered. Communications is too important to be left exclusively to professional communicators,

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