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Voice Communication in Business Volume 1
Essays on telecommunications, 1969-1980

PART II
Requests for Proposals, Features and Related Topics

Introduction

When interconnect went into effect in January, 1969, the only competition for the ubiquitous SXS PBX was a variety of small crossbar and reed-switch systems (many imported from Japan) and Centrex. Wired logic control, using relays or solid state circuits copying relays, dominated the PBX field; No. 1 ESS, just a couple of years after its first successful installation/field-trial at Succasunna, N.J., had not yet done much to bring the wonders of stored program control to Centrex.

Although it may be difficult to remember now, computers were still quite expensive at the end of the 60s. One had to make very large telephone systems to get the per-line cost of the control computer down to something reasonable. When a diode cost $1.25 and a telephone relay, able to switch 12 circuits simultaneously (12 transfers), cost $1.35, it took vision, indeed, to inspire faith in stored program control.

Bell Labs came up with the solution: No. 101 ESS, or EPBX as it had been called informally. The idea was to have a large computer in a Central Office to control a number of small PBXs on nearby customer premises via a data link to each. Unfortunately, because its designers chose to use stored program control to provide a number of features of questionable value while omitting many standard features of SXS, the 101 could hardly be considered a success in the field.

From a scientific point of view, it also left much to be desired. It served to contrast TRL logic with the LLL logic used in the No. 1 ESS computer, but the test became meaningless as others developed Large Scale Integration and wiped out all forms of logic using individual resistors, transistors, diodes and the like. However, 101 did serve to illustrate a very important scientific principle: the NIH factor.

NIH (Not Invented Here) implies that there in no need to study history or the professional literature; if we didn't do it here, nobody else could possibly have invented it anywhere. Most R&D organizations operate on an NIH basis, this being a direct result of current theories in engineering education. Bell Labs, of course, was no exception. The switching matrix in 101 used an idea called "resonant transfer," and many man-years were invested in its perfection. Unfortunately for BTL, Gunnar Svala of Ericsson and North Electric had patented the whole idea, lock, stock and barrel, some years before (US Patent 2,718,621, Sept. 20, 1955.)

It is against this background that I, as a customer, started looking at PBXs.

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